About

Our Purpose

EquityReleaseComplaints.co.uk is an informational website focused on UK equity release complaints and complaint education.

What we aim to do

We publish clear, neutral guidance to help consumers understand complaint routes and their options.

What We Do

We provide educational content on complaint processes, the Financial Ombudsman Service, and common mis-selling concerns.

Enquiry collection

We also collect enquiries to assess demand for future support services.

What We Do Not Do

We do not currently provide regulated claims management services and do not present ourselves as a claims handler.

Important notice

If you want to make a formal complaint, contact your adviser or lender directly or the Financial Ombudsman Service.